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777poker takes the handling of your personal data seriously. This policy sets out exactly what we collect when you open an account, how we use it, and what choices you have — with access and eligibility always subject to your local law and eligible regions.
When you create an account with us, we collect the details you provide during registration — your name, contact information, and the credentials you choose. When you add a payment method such as bKash, Nagad or Rocket, we record the transaction reference and wallet identifier needed to process and reconcile that activity against your account. We do not store full wallet PINs or one-time passwords issued by your payment provider. Beyond registration and payment details, we also collect behavioural data generated during your sessions — pages visited, features opened, and device type — so we can keep the account experience functional and consistent across your sessions. This information is used only for account operation and internal reporting; it is not sold to third parties for their own marketing. Your data is held only for as long as your account remains active or as required by applicable retention rules in the regions where we operate. Once an account is closed and the minimum retention window has passed, personal identifiers are removed from our live systems. Your eligibility to use this service, and the data rules that apply to you, depend on your local law and the regions where 777poker is available.
Name, contact details and login credentials gathered at account creation.
bKash, Nagad and Rocket transaction IDs used to match deposits and withdrawals to your account record.
Pages and features you open during a session, recorded to keep your account functional.
Data held only while your account is active and through any minimum period required by applicable regional rules.
This privacy policy covers the data we handle directly when you use the 777poker platform — your account, your sessions and the payment rails we operate. It does not extend to services or websites outside our control. Understanding the boundary helps you know who to contact when a question arises about your data.
Covered. The data you submit when logging in, updating your profile or verifying your account falls within this policy. We control how that data is stored and who can view it.
Covered for our side of the record. We hold the reference IDs and amounts linked to your account. Your wallet provider holds its own data under its own privacy terms.
Covered. Interaction data generated while you browse the lobby or play a game session is captured under this policy and used only for account operation and internal reporting.
Not covered. Links to external sites, payment-provider apps and game-studio platforms are governed by their own policies. We recommend reading those independently before sharing data with them.
You have concrete options when it comes to the data we hold about you. First, you can request a summary of the personal information linked to your account — submit that request through the support contact listed on this page and we will confirm what we hold. Second, if any detail in your account record is incorrect — your name, email address or contact number — you can update it directly in the account settings section after logging in. Corrections to payment references attached to bKash, Nagad or Rocket transactions should be raised with our support team, since those entries are tied to completed transaction records. Third, if you want to know how long we retain a specific category of data, or you have a question about how a piece of your information is being used, our support route is the right place to start. Fourth, if you believe your data has been handled in a way that does not match this policy, you can raise a formal question through the same support channel and we will log and respond to it. Access to these rights depends on your local law and eligible regions.
Submit a data-summary request via the support contact on this page. We confirm what personal data is held against your account.
Update your name, email or contact number inside account settings after logging in. Payment-reference corrections go through support.
Contact support to find out how long a specific data category is kept and why. We will give you a factual answer based on our current retention schedule.
If something in this policy does not match your experience, log the question with support. We record and respond to every formal data concern we receive.
If you have a question about this privacy policy, the data we hold on your account, or a correction you need to make, the routes below are the ones we actively monitor. Use the channel that works best for your device and situation.
Open the chat widget from any page on 777poker while logged in. Describe your data question and our team will pick it up from the queue.
Send your data or privacy question to our support email address listed in your account's help section. Include your registered contact detail so we can locate your record.
The help section inside your account carries published answers to common data and policy questions. Start there for faster resolution on routine queries.
Data security is not a single step — it runs through every part of how we operate your account. Here is how each area is handled.
We use session cookies to keep you logged in and functional cookies to remember your account preferences. You can review cookie settings through your browser; blocking functional cookies may affect how your account works.
Your login credentials are stored in encrypted form. We do not display full passwords to support agents. If you suspect unauthorised access, change your password from the account settings page immediately and contact support.
Personal data is kept for as long as your account is open and through the minimum period required by the regional rules that apply to your use. After that window closes, personal identifiers are removed from our active systems.
When this policy changes in a material way, we post the revised version on this page with an updated effective date. Continued use of your account after a policy update means you have reviewed the changes.
These are the questions we see most often about how your data is collected, held and managed. If yours is not here, the support routes in the section above are the right next step.
We do not sell your personal data to third parties for their own marketing. We share data only where needed to process your account — for example, passing a transaction reference to verify a bKash or Nagad payment. Any sharing is limited to what the function requires.
Submit a deletion request through the live chat or email support route. We will confirm what data falls within the deletion scope, apply the removal where applicable and advise you of any data that must be retained under the minimum period required by regional rules.
We store the transaction reference and amount linked to each bKash, Nagad or Rocket transaction so the record matches your account. We do not hold your wallet PIN or OTP. Your wallet provider holds its own data under its separate privacy terms.
Yes. Submit a data-summary request through live chat or email support, including your registered contact detail. We will identify the personal data held against your account and respond through the same channel.
When your account is closed, your personal identifiers remain in our systems through the minimum retention window required by applicable regional rules. Once that period ends, personal data is removed from our live records. You can ask support for details on the window that applies to your account.
This policy covers all accounts created on 777poker. However, the specific rights available to you depend on your local law and the eligible regions where 777poker operates. If you are unsure whether this policy applies to your situation, check with support or review your local regulations.